Effective Date: 08/01/2025

At Morocco Services, your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By accessing or using our platform, you agree to the practices described in this policy.

1. Who We Are

Morocco Services is an online marketplace that connects travelers with trusted local service providers across Morocco for tours, activities, experiences, and professional services.

Website: https://www.moroccoservices.com
Email: contact@moroccoservices.com

2. What Information We Collect

We collect both personal and non-personal information:

a) Information You Provide to Us

• Name, email, phone number, and country
• Booking and payment details
• Reviews and ratings
• Communication messages with support or vendors
• Profile details if you’re a vendor

b) Information Collected Automatically

• IP address and location (based on device or browser)
• Browser type and device information
• Cookies and similar technologies
• Activity on the website (e.g. pages viewed, bookings made)

c) Information from Third Parties

• Payment processors (e.g. Stripe)
• Social login providers (e.g. Google, Facebook and Apple if used)
• Review platforms or travel partners (if integrated)

3. How We Use Your Information

We use your information to:

• Process bookings and payments
• Communicate confirmations, updates, or issues
• Respond to support requests or disputes
• Improve our platform and user experience
• Prevent fraud and ensure trust on the platform
• Send promotional emails or offers (with your consent)

We do not sell or rent your personal data to third parties.

4. Who We Share Data With

We may share your information with:

• Vendors/Service Providers: Only when you book their service.
• Payment Providers: For secure payment processing (e.g. Stripe).
• Platform Tools: For analytics, hosting, marketing, and email communication (e.g. Google Analytics, Mailchimp).
• Legal Authorities: If required by law or to enforce our Terms of Use.

All third-party tools used are compliant with privacy regulations and have appropriate data protection practices.

5. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences
• Track usage for analytics
• Improve performance and security
• Personalize your browsing experience

You can manage your cookie settings in your browser at any time.

6. Data Storage & International Transfers

We store your data on secure servers located in the US, and it may be processed in countries outside of Morocco.

We ensure all transfers comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU users.

7. Children’s Privacy

Our platform is not intended for children under 16. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

8. How We Protect Your Information

We implement strict security measures to safeguard your data, including:

• SSL encryption
• Secure payment gateways
• Restricted access to data
• Regular platform audits

However, no online system is 100% secure. Please use strong passwords and protect your login credentials.

9. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your data
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent for marketing

To exercise any of these rights, contact:
📧 contact@moroccoservices.com

10. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we’ll notify you via email or a website notice.

Last updated: 08/01/2025

11. Contact Us

For any questions or concerns regarding your privacy or this policy:

📧 contact@moroccoservices.com
📞 +12029805985
🌐 www.moroccoservices.com